Grievance Redressal Policy

Last updated: 3 August 2026  ·  QuickStart Filings Private Limited

1. Grievance Officer

QuickStart Filings Private Limited has designated a Grievance Officer to handle all complaints and grievances. You can reach the Grievance Officer through the following channels:

2. How to File a Complaint

To file a complaint, please provide:

  • Your name and registered email / phone number
  • Order ID or transaction reference number
  • Detailed description of the grievance
  • Supporting documents or screenshots (if any)

Complaints can be submitted via email, WhatsApp message, or through the Contact Us page on our platform. Please mention "Grievance" in the subject line for priority handling.

3. Response Timeline

  • Acknowledgement: Within 48 hours of receiving the complaint.
  • First Response: Within 5 business days, including an initial assessment and action plan.
  • Resolution: Within 15 business days for standard complaints. Complex cases may take up to 30 business days.

4. Escalation

If you are not satisfied with the resolution provided, you may escalate as follows:

  • Level 1: Grievance Officer — initial complaint handling (contact details above).
  • Level 2: Director — escalate by email with subject line "ESCALATION: [Order ID]" to contact@quickstartfilings.com.
  • Level 3: Consumer Disputes Redressal Forum or appropriate judicial authority, if the matter remains unresolved after exhausting internal grievance mechanisms.

5. Types of Grievances Covered

  • Payment-related disputes (double charges, failed transactions, non-refund).
  • Service quality concerns (errors, delays, professional misconduct).
  • Technical issues (platform bugs, data access problems).
  • Privacy or data protection concerns.
  • Billing or subscription disputes.

6. Confidentiality

All complaints and grievance proceedings are kept confidential. Personal information shared during the complaint process is used solely for resolution purposes and is protected under our Privacy Policy.

7. Contact

QuickStart Filings Private Limited
CIN: U69201TS2026PTC220387
Flat No. 301, Hari Haran Homes, Road No. 3, Balaji Nagar, Nizampet, Hyderabad – 500090, Telangana, India.
Phone: +91 7416385533
Email: contact@quickstartfilings.com